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#Operations Support Systems And Business Support Systems (OSS And BSS) Market Value Analysis: What Growth Is Expected Over The Forecast Period?#_x000D_
The market size for operations support systems and business support systems (oss and bss) has seen rapid expansion in recent years. It is anticipated to increase from $69.48 billion in 2025 to $77.37 billion in 2026, representing a compound annual growth rate (CAGR) of 11.3%. This historical growth can be attributed to factors such as manual operations and billing, a fragmented telecom infrastructure, rising customer service demands, the development of enterprise network management, and the advent of digital telecom services._x000D_
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The market for operations support systems and business support systems (oss and bss) is projected to experience rapid expansion over the coming years. This market is predicted to reach $117.47 billion by 2030, exhibiting a compound annual growth rate (CAGR) of 11.0%. Factors contributing to this anticipated growth include the increasing adoption of cloud-based OSS and BSS, advancements in AI-driven network optimization, enhanced integration with CRM and ERP systems, a rising need for automated billing and revenue solutions, and an emphasis on service assurance and quality management. Key developments foreseen during this period encompass revenue management solutions, customer management platforms, network management and service assurance, order management systems, and billing and charging automation._x000D_
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#Operations Support Systems And Business Support Systems (OSS And BSS) Market Growth Drivers: What Factors Are Accelerating Expansion?#_x000D_
The expanding necessity for cybersecurity solutions is projected to boost the growth of the OSS and BSS market going forward. Cybersecurity solutions refer to technologies and practices designed to protect digital systems, networks, and data from unauthorized access, disruptions, or malicious cyber threats. The demand for these solutions is escalating due to the increasing digital infrastructure, interconnected systems, and the rising sophistication of cyberattacks targeting sensitive information and critical assets. The OSS and BSS market supports this requirement by enabling secure network monitoring, safeguarding customer data, and ensuring regulatory compliance across telecom operations. For instance, in April 2023, according to the UK Department for Science, Innovation & Technology (DSIT), a UK-based government body, cybercrime impacted approximately 0.11 billion (11%) of businesses and 0.08 billion (8%) of charities within the previous 12 months, illustrating growing cybersecurity exposure across organizations. Therefore, the increasing need for cybersecurity solutions is driving the growth of the OSS and BSS market._x000D_
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#Operations Support Systems And Business Support Systems (OSS And BSS) Market Segmentation Trends And Revenue Drivers#_x000D_
The operations support systems and business support systems (oss and bss) market covered in this report is segmented – _x000D_
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1) By Component: Solution, Services_x000D_
2) By Deployment Mode: On-Premises, Cloud-Based_x000D_
3) By Organization Size: Small And Medium-Sized Enterprises (SMEs), Large Enterprises_x000D_
4) By Industry Vertical: Information Technology (IT) And Telecommunication, Banking, Financial Services And Insurance (BFSI), Media And Entertainment, Retail And E-Commerce, Other Industry Verticals_x000D_
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Subsegments:_x000D_
1) By Solution: Revenue Management, Customer Management, Product Management, Order Management, Network Management, Service Assurance, Inventory Management, Billing and Charging _x000D_
2) By Services: Consulting Services, System Integration Services, Managed Services, Maintenance and Support Services, Training and Education Services _x000D_
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#Operations Support Systems And Business Support Systems (OSS And BSS) Market Trends: What Is Shaping Future Industry Growth?#_x000D_
Leading firms operating in the OSS/BSS market are concentrating on technological advancements, such as low-code platforms for automation and development, to secure a competitive advantage by accelerating solution delivery and minimizing manual coding requirements. Low-code platforms streamline and expedite OSS and BSS development, enabling users to construct and configure system components with minimal programming effort, making it simpler for organizations to create bespoke solutions that meet their operational and customer needs. For instance, in November 2023, Cerillion, a UK-based telecommunications company, unveiled Cerillion 23.2, an upgraded version of its OSS/BSS suite that incorporates generative artificial intelligence (GenAI) to revolutionize product lifecycle management for communication service providers (CSPs). The update empowers product managers to utilize natural-language voice and text inputs to describe new offerings, while GenAI automatically produces the corresponding product catalog configuration for validation and launch. This capability considerably reduces development complexity, accelerates time-to-market, and enhances operational agility for CSPs._x000D_
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#Operations Support Systems And Business Support Systems (OSS And BSS) Market Industry Leaders: Which Organizations Are Driving Competition?_x000D_
Major companies operating in the operations support systems and business support systems (oss and bss) market are Huawei Technologies Co. Ltd.; International Business Machines Corporation; Cisco Systems Inc.; Oracle Corporation; Hewlett Packard Enterprise (HPE); Ericsson; Nokia Corporation; Infosys Limited; ZTE Corporation; CAPGEMINI SE; Amdocs Limited; Netcracker Technology; CSG International; TIBCO Software Inc.; Calix Inc.; Sterlite Technologies Limited; Subex Limited; TEOCO Corporation; Comviva; Alepo Technologies Inc.; Optiva Inc.; OPTELECOM; Matrixx Software Inc.; Neural Technologies Limited; THE SIGMA GROUP _x000D_
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#Operations Support Systems And Business Support Systems (OSS And BSS) Market Largest Region: Which Geography Holds The Highest Market Share?_x000D_
North America was the largest region in the OSS and BSS market in 2025. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the operations support systems and business support systems (oss and bss) market report are Asia-Pacific, South East Asia, Western Europe, Eastern Europe, North America, South America, Middle East, Africa._x000D_
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Wasay has over a decade of experience in market research, data modelling, and analytics, with prior experience at GlobalData and Decision Tree Consulting Services. At The Business Research Company , he leads research operations across syndicated studies, customized consulting engagements, and the Global Market Model platform. His professional experience includes supporting organizations such as Boston Consulting Group, KPMG, and Ernst & Young. Wasay holds a degree in Electronics and Communications Engineering, postgraduate management qualifications from International Management Institute Belgium and Indian School of Business and Entrepreneurship, and completed the Integrated Program in Business Analytics from Indian Institute of Management Indore.